Forgotten Password

To reset your password, select from one of the following options. If you have not previously used Password Self-Service to configure an option, it will not be available to you. For more information and assistance, you can view a knowledge base article or contact DoTS using the information below.

Use challenge questions

Reset your password by providing challenge question responses.

Use a text/SMS message

Reset your password by sending a password reset code to your registered reset cell phone.

Use your alternate e-mail address

Reset your password by sending a password reset code to your registered alternate e-mail address.


If you have questions or need other assistance with your account, you can contact the Division of Technology Services by calling 715-425-3687 or e-mailing dots@uwrf.edu. We also provide walk-up assistance in our service center in the basement of the Chalmer Davee Library.